Learn more about Lumi Support Coordination and PRC

Personalized support connecting you with services and advocating for your future We specialize in advocacy, AAT, home modifications, hospital discharge + more Appeal support rejections, funding cuts, and unfair decisions for participants Guide individuals in safely exploring their thoughts, feelings, and behaviors. Provide personalized guidance to make lasting progress towards a fulfilling lifeLumi Support Coordination – Guiding You Toward Independence with Compassionate Care

We specialise in personalised NDIS support coordination, advocacy and psychosocial recovery coaching to help participants gain confidence, independence, and a brighter quality of life. Based in Melbourne and Geelong, we provide flexible support coordination throughout Victoria and offer recovery coaching Australia-wide via Telehealth. As a family-run business with a mission to offer genuine, one-on-one support, we’re dedicated to helping participants connect with the right resources, providers, and community supports that align with their goals.

🌟 Our Services

Lumi Support provides comprehensive services, including:

✔ NDIS Support Coordination – Simplifying your NDIS journey by helping you understand and make the most of your plan. Our coordinators assist with connecting to suitable providers and managing daily activities, ensuring your support aligns with your goals.

✔ Specialist Support Coordination – Assisting participants with complex needs by navigating high-level challenges, coordinating multiple services, and ensuring their plan delivers the best possible outcomes.

✔ Advocacy & Peer Support – Providing dedicated advocacy to help participants secure the right NDIS supports, challenge plan decisions, and achieve fairer outcomes. We empower individuals by ensuring their voices are heard and their needs are met.

✔ Psychosocial Recovery Coaching – Fos2tering resilience and self-management for participants with psychosocial disabilities. Our recovery coaches work closely with you to build skills for lasting, meaningful recovery.

🎯 Our Mission

At Lumi Support, we believe in quality over quantity. We keep our participant-to-coordinator ratios low to ensure each participant receives dedicated, attentive support. Our team values real connections and advocates passionately for every participant, treating each person like family.

🌈 What Sets Lumi Support Apart?

We are proudly multicultural, connecting with participants from English, Greek, and Spanish-speaking backgrounds. Our culturally diverse team brings a unique, inclusive approach, allowing us to engage with participants and communities on a deeper level. Additionally, our expertise in NDIS appeals and funding disputes empowers us to champion participants’ needs, ensuring they receive fair and comprehensive support.

💡 Success Stories

A memorable success story involved assisting Dianne, a 61-year-old participant with a neurological condition. After her initial NDIS application was mishandled, we managed her reapplication from start to finish, enlisting legal and therapeutic support to secure the funding she needed. Today, Dianne enjoys a significantly improved quality of life, which drives our commitment to every participant.

🚀 Immediate Capacity

With no waitlists, Lumi Support is ready to assist you immediately, providing a smooth onboarding process to get you the support you need without delay.

Let Lumi Support be your partner in building a brighter, more empowered future. Reach out today and begin your journey toward independence and confidence.

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