What is a Companion Card?

Published at 16-04-2025 12:48:29

Tags: #ForParticipants

The Companion Card is designed for individuals with disabilities who require lifelong, significant "attendant care support" to participate fully in community events and access venues. By providing a second "companion" ticket free of charge at participating venues and on public transport, the Companion Card makes it easier and more affordable to get out and about with the help of a companion.

What Is the Companion Card?

The Companion Card is a personal support card that allows cardholders to bring a companion at no additional cost. This support applies to various community venues and activities, including public transport and entertainment venues. Here are some important details:

• Who the Card Is For: The card is issued in the name of the person with a disability, valid for five years, and can be used by anyone who supports the cardholder, whether a paid assistant, family member, or friend.
• Companion Benefits: The card provides a free additional ticket (companion ticket) at participating locations. Notably, the companion ticket also comes without booking fees.
• Where to Use It: Although each Australian state administers its own Companion Card program, the card is accepted nationally, allowing cardholders to use it across different states.

Eligibility and Application

Eligibility for the Companion Card is based on a demonstrated, lifelong need for a support worker or companion to access the community safely. You’ll need to provide comprehensive evidence detailing your support requirements, which may include mobility assistance, personal care needs, or social and emotional support.

Here are tips from applicants on making a strong application:

1. Emphasize Essential Support Needs: Focus on the practical aspects of support, like mobility or personal care, rather than social needs.
2. Be Persistent: Don’t be discouraged by a possible initial rejection. Many applicants have had success on subsequent attempts by providing further detailed evidence.
3. Show Specific Examples: Describe situations where having a companion is essential for safety or support in community settings.

How to Apply by State

Each state administers its own Companion Card program, so you’ll need to apply in the state where you reside. Here are links to each state’s application process:

• Australian Capital Territory (ACT)
• Queensland (QLD)
• New South Wales (NSW)
• Northern Territory (NT)
• South Australia (SA)
• Tasmania (TAS)
• Victoria (VIC)
• Western Australia (WA)

Where Is the Companion Card Accepted?

The Companion Card is recognized by over 4,200 businesses and organizations across Australia, from large entertainment venues to smaller, local businesses. Each state provides a list of registered organizations that accept the card, though these lists may not be exhaustive. If you’re unsure whether a location accepts the Companion Card, calling ahead is often helpful, especially for smaller venues like movie theaters or bowling alleys.

National and State-Specific Affiliates

• National List of Affiliates

By state:

• ACT Affiliates
• QLD Affiliates
• NSW Affiliates
• NT Affiliates
• SA Affiliates
• TAS Affiliates
• VIC Affiliates
• WA Affiliates

Companion Card Discounts

While most Companion Card partners offer a free ticket for companions, some provide discounts instead. It’s best to call ahead to confirm specific policies and check if any discounts are available for your planned activity or venue.

If you come across a location that accepts the Companion Card but isn’t listed, consider sharing this with the Companion Card community to help others benefit from the program.

The Companion Card is a valuable tool to enhance accessibility, making it easier for individuals with disabilities to participate in community activities and events alongside their companions, fostering independence and enriching quality of life.